4.6 556 reviews

• Armando De Las Salas ★★★★★ 4 months ago
  So far, Top Notch Mover has been the best moving company I’ve dealt with since I Moved to Fl. From the communication with Jackie to the team that delivered to my home at Armani in Sunny Isles.  They truly live up to their reputation as white glove movers, and I can only say it’s top-notch service!
• Ezgi Endam ★★★★★ a month ago
  So happy with team at Top Notch! They are the moving company, not a broker, so their prices and service is much better than most other companies out there. Their team has been amazing in moving us. I had forgotten to finalize booking their service for the day of our move, and they still sent out a team to us last minute to make sure the job was handled. (Thank you, Jackie!) Fully recommended.
• Brandon DeFore ★☆☆☆☆ a month ago
  Have had 5 moves completed by companies contracted by the government, and this was by far the worst, even if not accounting for the ineffectiveness of the liaison company.
  I was called 3 days before my scheduled pickup date by the movers who said they had arrived to pack my things. There was no notice that they were on their way, and they were also not actually at my residence. They had mixed up their customer information, and it took them no less than 2 hours to realize that.
  I requested a delivery date 4 days after the pickup date. This is understandably a quick turnaround for a company serving many customers, but there was no communication from Top Notch as to an estimated delivery date for nearly two weeks, until the end of their mandatory delivery window, when I called them directly. The liaisons could not get responses from them. They were still 2 days late.
  Had two delivery locations … More - storage and residence. When I spoke to the movers when they called to confirm delivery, I asked which site they would deliver to first so that I could meet them there. They said that they didn't know until they got closer. 15 minutes out, they asked me to meet them at the storage unit. After arriving, they opened up the truck and realized that the items I told them were to be stored were not accessible, and asked if I could lead the way to my residence. Had to return to the storage unit after the residence was completed.
  During the move, the movers had to be asked to assemble the bed frame. They assembled it without the supporting wooden slats and did not mention it. I did not realize until the move was completed. Called a rep at the company to see if the missing slats were still on the truck, and I was called back shortly saying that they were not. Rep offered to replace the slats. No slats were delivered and I eventually replaced them myself.
  Moving company also initially refused to take any packing materials or trash that was left behind in the unpacking, though I had been instructed specifically by the liaison company to have the movers do so.
  When signing forms for the move, was only shown a signature panel for their new app, and nothing was explained to me.
• Maya Bendly ★★★★★ 10 months ago
  HIGHLY RECOMMEND!!! Honestly the best moving experience I had to date! I work in the medical field so had a very tight time frame for moving from
  One place to the other. I was very skeptical at first that the moving company will be able to do it all in the time I had, but Top notch movers proved me wrong! 3 guys came in to my apartment they were so fast, efficient, and gentle with my items I was genuinely surprised. They were so respectful and communicated so well with both of the buildings (which can be challenging since my buildings were both in Sunny Isles and Aventura..) And all my furniture made it safely without any problems!
  Could not recommend this company more, if you’re contemplating whether or not to hire this company, think no further!
• K E ★★★★★ 4 months ago
  I've moved often with various truckers and Top Notch Movers ranks as one of the best companies I worked with. Jackie booked the job, with her immediate communication and great customer service. Mark and Ray were professional and very respectful of my home and property. I wouldn't hesitate to use them again. Well done and thank you!

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